Hello all, I'm trying to setup the Dameware Remote Desktop capability in Webhelpdesk listed in the Solarwinds KB SolarWinds Knowledge Base :: Integrating DameWare and Web Help Desk. I followed the instructions, and when I try to launch the remote desktop links it doesn't start up. A new browser page comes up and it has the correct URL with correct host name. However, it is just a blank page. I had to make one adjustment to the instructions as the location of the DWRCC.exe file was different than what they listed. Has anybody set this up successfully?
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