Creating a multi-step approval process

Hi,

I have looked through the forums here and I apologize if I missed this solution, but I didn't see one.

We are looking to setup a multi-step approval process in our ticket system.  We would like the store to request a job or item then the corporate office to approve or deny.  If approved it follows on to the district manager then the regional.  If all approve then the location is notified of the final decision.

According to all the steps I have seen in the tutorial it is setup correctly, but I cannot get the approval to move to the second step.

Any input would be greatly appreciated. 

Thank you