We have been using WHD for about a year and a half, but just started using the asset portion of it. I feel like I'm missing something here....how can I add a field to the client creation screen so they can choose the asset their ticket is about? Can it default to a list of assets they are assigned to, or a list in their location? I thought this would be a field I could just turn on but so far I haven't been able to figure it out.
Might be worth noting we'll have some clients that have assigned assets, but some may not. So we can't really make it required.