In setting up WHD I had added a few internal folks as clients via LDAP. I then deleted them but coudln't figure out how to restore or re-activate them; is there an easy way to do this? I also found that WHD would let me re-add the same client record again via LDAP but it treated the person as a new client. When I looked in the database I could see multiple client records for the same client name for each time I had deleted it and then re-created it. I would prefer to delete and then just be able to re-activate the same record to maintain the chain of tickets associated with that client record.
Thanks in advance for any help on this!