Our department is fairly new to Web Help Desk (WHD) as well as Inventory Management. We've had great success manually entering most of our information resources into the asset database. However, what tools (ie. scanners or barcoding solutions) has anyone else used to automate this process? For example, how could we integrate mobile scanning devices that would allow us to scan equipment as it is sent or received via shipping and then have that automatically update asset records in WHD? All suggestions are appreciated.
Many thanks,