I have setup my WHD to process tickets from emails. I'm using the Exhcange/Office 365 setup. I have green dots on both the incoming and outgoing mail accounts.
This is a new AD account and email address. The previous email account that I had been using became corrupted, and I couldn't get into it.
With this new ticket create account. I can send emails to the account. I can login to the account, and see the emails. But they are not getting sent to WHD.
Any help is appreciated.