Quantcast
Channel: THWACK: Popular Discussions - Web Help Desk
Viewing all articles
Browse latest Browse all 5301

Approval Request (Email Template)

$
0
0

Hi


Is there a way to customise the standard approval request email?

 

The current selection choices, as per the below image are not clear for the end user. I would like to change this to just two choices of 'Reject' or 'Approve' which all end users will understand.

Approval Info.png

I can only see an option to customise the message body when voting to approve a ticket.

 

Any help or suggestions would be gratefully accepted.

 

Kind Regards


Viewing all articles
Browse latest Browse all 5301

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>