Quantcast
Channel: THWACK: Popular Discussions - Web Help Desk
Viewing all articles
Browse latest Browse all 5301

Orion and Help Desk Ticket Closing

$
0
0

I have setup the Help Desk (v 12.0) to merge with NPM (v 10.5). When I have a specific node go down, Help Desk creates a ticket based on the downed status of that node. During testing, I can successfully create tickets. What I want to know: is there a way to have NPM automatically close the ticket after that particular node goes back onl


Viewing all articles
Browse latest Browse all 5301

Trending Articles