Over the past few months I have received the below error. The answers that Thwack users have given is to remove the domain from the "Domain\User Name". The problem is that I never entered the domain. Solar Winds has told me the exchange server should be changed to basic or digest authentication. We use windows authentication and this worked for over a year (plus my organization will not change). I upgraded to 12.4.1 and every few weeks I get this issue. It lasts for 1-3 days and then goes away. Any suggestions?
The server 'outlook.fda.gov' returned a 401 status, indicating the provided username/password is not authorized to access the Exchange Web Services site.
Please see FAQ for troubleshooting tips.
Please send any Exchange-related support questions to exchangesupport@webhelpdesk.info.
javax.mail.MessagingException: Error while attempting to retrieve root folder list.;
nested exception is:
com.macsdesign.util.exchange.ews.EwsUtils$EwsException: The server 'outlook.fda.gov' returned a 401 status, indicating the provided username/password is not authorized to access the Exchange Web Services site.
Please see FAQ for troubleshooting tips.
Please send any Exchange-related support questions to exchangesupport@webhelpdesk.info.
at com.macsdesign.util.exchange.ews.EwsRootFolderProxy.getSubfolderList(EwsRootFolderProxy.java:152)
at com.macsdesign.util.exchange.ExchangeFolder.list(ExchangeFolder.java:85)
at com.macsdesign.util.exchange.ExchangeFolder.getFolder(ExchangeFold...
