The Web Help Desk service was launched, but failed to start.

Hi All,

I am new to solarwinds tool and just finished installing Web Help Desk. However Web Help Desk in not starting and I am getting below error in log file:

ERROR  | wrapper  | 2016/05/30 12:19:05 | JVM exited while loading the application.

ERROR  | wrapper  | 2016/05/30 12:19:09 | JVM exited while loading the application.

ERROR  | wrapper  | 2016/05/30 12:19:13 | JVM exited while loading the application.

ERROR  | wrapper  | 2016/05/30 12:19:18 | JVM exited while loading the application.

ERROR  | wrapper  | 2016/05/30 12:19:22 | JVM exited while loading the application.

FATAL  | wrapper  | 2016/05/30 12:19:22 | There were 5 failed launches in a row, each lasting less than 300 seconds.  Giving up.

I am sure that I missed some Java related configuration, can anyone suggest on this.

Thanks & regards

Vaibhav K Singh