We make use of formstack forms to email Web Help Desk, creating an emailed ticket that triggers a task based on the email's subject lines and contents. These tasks ultimately create and assign 3 more tickets immediately, and 4 more as the above tickets are closed. We've found that the tasks, even though all tickets are created and closed, remain 'In Progress'.
Note my initial run of the task No. 1010, 'Completed' but had only 4 tickets associated with it; after testing the task, I proceeded to add another 4 tickets. Since then, this task has failed to 'Complete'. How can I get these to complete? Does it slow down the system having multiple tasks in the history incomplete? All the tickets are created and closed, with the exception of 1022, which I presume was associated with the client issues missing required location (fixed).