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Approver Roles

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I need to set up a simple approval process.

 

I have 1200 clients in 70 departments managed by 123 managers.

 

Some of the departments have multiple managerial approvers.

 

All I am attempting to do is create a simple approval process and reading the notes I dont think I can do this, unless one you could guide me.

 

Here is an example of what I want to do.

 

Joe Admin - Requests - I need a new Iphone

Joe raises the request - But this needs approval by his line manager.

 

I just simply want the request to go to his line manager to approve then come back to the service desk to provision the request.

 

is there a simple way of doing this.

 

Thanks in advance


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