I have been using version 12.3.0 on a Windows 2008 Std server. All has been well until very recently, the whole application has ceased working and I have been unable to start the WHD service by batch file or manually. Windows throwing the 1067 error. This is a sample of the appserver log:
ERROR | wrapper | 2017/09/06 13:59:00 | JVM exited while loading the application.
ERROR | wrapper | 2017/09/06 13:59:04 | JVM exited while loading the application.
ERROR | wrapper | 2017/09/06 13:59:08 | JVM exited while loading the application.
ERROR | wrapper | 2017/09/06 13:59:13 | JVM exited while loading the application.
ERROR | wrapper | 2017/09/06 13:59:17 | JVM exited while loading the application.
FATAL | wrapper | 2017/09/06 13:59:17 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2017/09/06 13:59:17 | There may be a configuration problem: please check the logs.
ERROR | wrapper | 2017/09/06 13:59:18 | The Web Help Desk service was launched, but failed to start.
I have so far, uninstalled and re-installed the application, both on the same server and also on a Win 7 desktop, neither of which resolve the issue.
Has anyone else experienced this, as I am scratching my head.