Hi all,
At the moment i'm busy importing 350 clients in de WHD and got a problem.
Everytime when a client is saving a ticket, there will be a e-mail sent out when the CC is filled (by a tech).
I don't understand why this is happening:
- Clients can't view CC/e-mail adress
- Clients can only save NOT save & e-mail
- No action rules where an e-mail will be sent out.
I hope someone has a answer for me.
Kindly regards,
Jelmer van der Kist