Hey all! Looking at trying to find out how others use WHD, and how many techs/users you have?
Currently we have around 5k users, 80 techs, and over 80,000 tickets in the last 3 years. Running on a server 2012R2 with SQL Server.
I do notice that the system seems to bog down more now that's we're running around 50+ active tech users at all times. I have 64bit turned on, and 12gb or RAM allocated in the config. When it starts running hot, boy does it show and ends up needing a restart wish is less than ideal. So some thoughts on how many users you have, and what config you might be running for resources.
Thanks!