Good Morning all,
In our WHD environment, we have set all the settings to allow for new client creation when someone emails a request to our ticketing system. Recently, if the person is not a current client, it will not make them a new client. I have a case into Solarwinds, but wanted to know if anyone here has seen this behavior.
The following error is in the email history log
Could not locate or create client with email 'xxxxx@yahoo.com' due to the following error: com.macsdesign.whd.util.ClientLocator$ClientLocatorException: localhost:389
Almost all of our clients were added via emails to the WHD,. I am not sure when the functionality stopped, however, I know it is isn't working right now.
V/R
Troy