Quantcast
Channel: THWACK: Popular Discussions - Web Help Desk
Viewing all articles
Browse latest Browse all 5301

attachments

$
0
0

After upgrading to latest version of WHD when I attach a file to the ticket it all looks good but if I click on the link on the web portal or email it cant find the file?

this was working before the upgrade !

just comes up with page can't be displayed

http://helpdesk.cic-ltd.co.uk/helpdesk/WebObjects/Helpdesk.woa/wa/CommonActions/download?dl=_v-GyIHWzyJ5eIhTzDZLkA&id=1

here is a copy of the link it is trying to contact

it all looks good apart from the download?dl=xxxxxxxxxxxxxxx as I don't recognise the string ?

Hope someone can help


Viewing all articles
Browse latest Browse all 5301


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>